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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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sally bucci

February 25, 2026

5  out of  5
rating by sally bucci
"Warm and friendly, quick and knowledgeable with information I requested. Have been with this State Farm location for years!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Kasey Collins’s Team! We deeply appreciate your kind words here in Columbus! And we are so grateful for your loyalty 🥰"
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Natasha Stewart

February 23, 2026

5  out of  5
rating by Natasha Stewart
"Kasey was amazing. I got car insurance and renters insurance all in one phone call and at reasonable prices!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Kasey Collins’s Team. We are looking forward to working with you!"
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Brittany Self

February 16, 2026

5  out of  5
rating by Brittany Self
"Amanda provided exceptional service throughout the rental insurance process. She thoroughly explained the coverage options, ensuring I understood every detail, and helped structure a policy that balanced affordability with adequate protection for my property. Her professionalism and clarity made the entire experience seamless and reassuring."
We responded:
"Amanda is amazing!! Thank you for your feedback. We appreciate you."
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kim morris

February 13, 2026

5  out of  5
rating by kim morris
"Awesome people!!!!"
We responded:
"Thank you Kim! We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Tiffany Tipton

February 4, 2026

5  out of  5
rating by Tiffany Tipton
"Love this team. I truly appreciate the personal touch they bring when it comes to my family’s insurance needs. They are attentive, caring, and always make me feel supported."
We responded:
"We love working with you Tiffany! Thank you so much for being a part of our family. "
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Stacie Hatton-Perry

February 3, 2026

5  out of  5
rating by Stacie Hatton-Perry
"Best of the best to work with
Very prompt on service"
We responded:
"We appreciate your review, Stacie. We are so happy that you had such a wonderful experience with State Farm Agent Kasey Collins’s Team here in Columbus ! "
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Daniel Burton

January 31, 2026

5  out of  5
rating by Daniel Burton
"Very nice people. Always good service when i have a problem or just a question."
We responded:
"Thank you for the fantastic review, Daniel! We are always here to help with your insurance needs here in Columbus . "
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Tim Cottongim

January 8, 2026

5  out of  5
rating by Tim Cottongim
"Kasey Collins and her team are amazing. I will never go anywhere else for car insurance. They’re very friendly and very helpful."
We responded:
"Thank you so much for your kind words! We truly appreciate your trust and loyalty. Our team works hard to provide friendly, helpful service, and it means a lot to know you had a great experience. We're always here whenever you need us! 🚗💙"
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Robin Carmer

December 29, 2025

5  out of  5
rating by Robin Carmer
"She is a great local agent who i can call for anything! She also reminded me that i needed life insurance before age became a factor. Always feel like they have my best interests in mind! Couldnt ask for better!"
We responded:
"Thank you so much for your kind words Robin! We’re so glad to hear you feel supported and cared for — that’s exactly what we strive for every day. It’s been a pleasure helping you with your insurance needs, and we truly appreciate your trust in us!"
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Katrina Hawkins

December 29, 2025

5  out of  5
rating by Katrina Hawkins
"Have had Kasey doing my insurance for years. Her team is amazing at helping and giving great advise. They really care about their customers!"
We responded:
"Thanks Katrina!!! My team is amazing. We love working with you!"
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rik belt

December 23, 2025

5  out of  5
rating by rik belt
"I had a billing problem, they walked me through everything. They were patient and kind all the way!!!"
We responded:
"We appreciate you!"
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Desiree DeMolina

November 7, 2025

5  out of  5
rating by Desiree DeMolina
"Kasey Collins makes the insurance process feel less like paperwork and more like catching up with a friend who genuinely wants you to be taken care of. Kasey is that rare combination of lighthearted and laser-focused—she listens, explains things clearly (without the jargon), and follows through quickly and with great attention to detail.

It’s clear she loves what she does and it shows in how she treats her clients—with warmth, humor, and heart. If you want an insurance experience that feels human, go see Kasey!"
We responded:
"You're going to make me cry! "
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Scott Stam

October 30, 2025

5  out of  5
rating by Scott Stam
"Kasey and her staff have been very helpful in communicating between myself and State Farm on insurance claims. I have moved all my insurance ( business and personal) to her."
We responded:
"Thank you so much for your feed back. It is our pleasure working with you! See you soon!"
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Jeff Turner

October 28, 2025

5  out of  5
rating by Jeff Turner
"Kasey and her team is great. Needed help on a claim and she got it taken care of without any issues. Added a few things on policies, quick and simple. Definitely recommend her for you next agent."
We responded:
"Happy to help and have you as a new client!"
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Anthony Bingham

October 9, 2025

5  out of  5
rating by Anthony Bingham
"Excellent Service. I could not have asked for any better right when I needed it."
We responded:
"Anthony, thank you so much! We really enjoy working with you!"
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Heather Watkins

September 25, 2025

5  out of  5
rating by Heather Watkins
"An absolutely fantastic group to work with. Not only are the team in the office amazing, Kasey herself is super engaged in her clients needs and concerns. I'd suggest her and her office to anyone needing insurance coverage with a local and personal touch."
We responded:
"We love working with you!!! Thank you so much for your kind words. We are passionate about helping our clients and it is so nice to get this feedback! We truly appreciate you!"
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Jessica Baynes

September 25, 2025

5  out of  5
rating by Jessica Baynes
"Kasey and her staff are absolutely some of the best in town! Always go above and beyond for me!! Super friendly on top of everything."
We responded:
"Thank you Jess! We always l9ve seeing you!"
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Lizabeth Kunzman

September 14, 2025

5  out of  5
rating by Lizabeth Kunzman
"Kasey has gone above and beyond my expectations, delivering excellent customer service every time. Best agent I’ve ever had, and thats saying a lot!!"
We responded:
"Oh Beth, you are so sweet! You just made my day. I am so happy we can work together! Have a blessed day!"
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Megan Chasteen

August 28, 2025

5  out of  5
rating by Megan Chasteen
"Love this office! Great communication and coverage."
We responded:
"I am so glad we got to catch up! Love being here to help you when you need! "
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Josh Conrad

August 28, 2025

5  out of  5
rating by Josh Conrad
"Kasey does an amazing job. Always has answers to our questions"
We responded:
"Thanks Josh!!! We are here for you."
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Irene Humes

August 16, 2025

5  out of  5
rating by Irene Humes
"Kasey Collins really explains everything to me and helps me save money"
We responded:
"Thanks Irene!!! We appreciate you."
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Blanche posey

August 14, 2025

5  out of  5
rating by Blanche posey
"Kasey is great to work with. Very happy with her & her office."
We responded:
"We just love you Blanche!"
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Sonia Colvin

August 8, 2025

5  out of  5
rating by Sonia Colvin
"Kasey is awesome! She takes the time to listen to your concerns and finds the answers to your questions! Always upbeat and happy! If your looking for vehicle or homeowners insurance, Kasey is the one to go see!"
We responded:
"So happy to help! I have enjoyed working with you guys for many years! Thank you for being awesome!"
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Heather Heymig

July 31, 2025

5  out of  5
rating by Heather Heymig
"Grate service"
We responded:
"Thanks Heather! So happy to have you as a new customer."
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Marcia Fields

July 14, 2025

5  out of  5
rating by Marcia Fields
"Awsome"
We responded:
"We appreciate your review! You are awesome! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"